Salesforce (NYSE:CRM) Reports Q1 In Line With Expectations

Full Report / June 27, 2022
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Customer relationship management software maker Salesforce (NYSE:CRM) reported results in line with analyst expectations in Q1 FY2023 quarter, with revenue up 24.2% year on year to $7.41 billion. However, guidance for the next quarter was less impressive, coming in at $7.69 billion at the midpoint, being 0.98% below analyst estimates. Salesforce made a GAAP profit of $28 million, down on its profit of $469 million, in the same quarter last year.

Salesforce (CRM) Q1 FY2023 Highlights:

  • Revenue: $7.41 billion vs analyst estimates of $7.38 billion (small beat)
  • EPS (non-GAAP): $0.98 vs analyst estimates of $0.94 (3.73% beat)
  • Revenue guidance for Q2 2023 is $7.69 billion at the midpoint, below analyst estimates of $7.77 billion
  • The company reconfirmed revenue guidance for the full year, at $31.7 billion at the midpoint
  • Free cash flow of $3.49 billion, up 92.6% from previous quarter
  • Gross Margin (GAAP): 72.4%, down from 73.9% same quarter last year

Launched in 1999 from a rented one-bedroom apartment in San Francisco by Marc Benioff and his three co-founders, Salesforce (NYSE:CRM) is a software as a service platform that helps companies access, manage and share sales information.

Over time the company grew into a technology behemoth that now offers tools for complete management of a company’s sales, marketing and customer support efforts. From managing sales teams and designing sales processes, to automating personalised email and digital advertising campaigns to integrating all the data together in the cloud so the customer service knows what the sales promised to the person they just have on the call, Salesforce has it.

The power of Salesforce lies in that it becomes a de-facto operating system of the company’s sales and marketing function, centralising all the data and offering extreme customization, so that companies can adjust the software to exactly fit their internal processes. It now even offers the ability for customers to build new applications on top of the platform using building blocks that Salesforce have pre-made or their own.

Companies need to be able to interact with and sell to their customers as efficiently as possible. This reality, coupled with the ongoing migration of enterprises to the cloud drives demand for cloud-based customer relationship management (CRM) software that integrate data analytics with sales and marketing functions.

While it remains a strong brand in the cloud software space, Salesforce faces competition from Oracle (NYSE:ORCL), SAP (NYSE:SAP), HubSpot (NYSE:HUBS), and Zoho.

Sales Growth

As you can see below, Salesforce's revenue growth has been strong over the last year, growing from quarterly revenue of $5.96 billion, to $7.41 billion.

Salesforce Total Revenue

This quarter, Salesforce's quarterly revenue was once again up a very solid 24.2% year on year. But the growth did slow down compared to last quarter, as the revenue increased by just $85 million in Q1, compared to $463 million in Q4 2022. We'd like to see revenue increase by a greater amount each quarter, but a one-off fluctuation is usually not concerning.

Guidance for the next quarter indicates Salesforce is expecting revenue to grow 21.3% year on year to $7.69 billion, in line with the 23% year-over-year increase in revenue the company had recorded in the same quarter last year. Ahead of the earnings results the analysts covering the company were estimating sales to grow 19.7% over the next twelve months.


What makes the software as a service business so attractive is that once the software is developed, it typically shouldn't cost much to provide it as an ongoing service to customers. Salesforce's gross profit margin, an important metric measuring how much money there is left after paying for servers, licenses, technical support and other necessary running expenses was at 72.4% in Q1.

Salesforce Gross Margin (GAAP)

That means that for every $1 in revenue the company had $0.72 left to spend on developing new products, marketing & sales and the general administrative overhead. This is around the lower average of what we typically see in SaaS businesses. Gross margin has a major impact on a company’s ability to invest in developing new products and sales & marketing, which may ultimately determine the winner in a competitive market so it is important to track.

Cash Is King

If you follow StockStory for a while, you know that we put an emphasis on cash flow. Why, you ask? We believe that in the end cash is king, as you can't use accounting profits to pay the bills. Salesforce's free cash flow came in at $3.49 billion in Q1, up 14.3% year on year.

Salesforce Free Cash Flow

Salesforce has generated $5.72 billion in free cash flow over the last twelve months, an impressive 20.4% of revenues. This extremely high FCF margin is a result of Salesforce asset lite business model and strong competitive positioning, and provides it the option to return capital to shareholders while still having plenty of cash to invest in the business.

Key Takeaways from Salesforce's Q1 Results

Sporting a market capitalization of $164 billion, more than $13.5 billion in cash and with positive free cash flow over the last twelve months, we're confident that Salesforce has the resources it needs to pursue a high growth business strategy.

Salesforce delivered solid revenue growth this quarter and a record free cash flow. On the other hand, it was unfortunate to see that the revenue guidance for the next quarter missed analysts' expectations. Overall, it seems to us that this was a decent quarter for Salesforce, showing the company is staying on target. The company currently trades at $188 per share.

Is Now The Time?

Salesforce may have had a bad quarter, but investors should also consider its valuation and business qualities, when assessing the investment opportunity. Although we have other favorites, we understand the arguments that Salesforce is not a bad business. Its revenue growth has been solid. And on top of that, its bountiful generation of free cash flow empowers it to invest in growth initiatives.

Salesforce's price to sales ratio based on the next twelve months is 4.8x, suggesting that the market is expecting more moderate growth, relative to the hottest tech stocks. In the end, beauty is in the eye of the beholder. While Salesforce wouldn't be our first pick, if you like the business, the shares are trading at a pretty interesting price point right now.

To get the best start with StockStory check out our most recent Stock picks, and then sign up to our earnings alerts by adding companies to your watchlist here. We typically have the quarterly earnings results analyzed within seconds from the data being released, and especially for the companies reporting pre-market, this often gives investors the chance to react to the results before the market has fully absorbed the information.